Shipping
Due to the current COVID situation there may be extra delays with shipping, returns and exchanges. Please allow an extra 3 to 5 days for your order to be processed and delivered.
Please be assured that our Customer Service Team is available over the phone and and on email from Monday to Friday 8:30AM to 4:00PM AEST.
For regular updates from Australia Post, click here.
We apologise for any inconvenience.
Standard Shipping (Signature Required)
At Southside Road we offer FREE Shipping Australia Wide for all orders over $149.99(After Any Discounts Are Applied).
For Orders Under $149.99 We Offer $19.99 Flat Rate Shipping.
We use Australia Post Service. However other courier services may be used. Tracking will always have a link to the couriers website.
Express Shipping (Signature Required)
We offer Express Post Shipping for $28.99. Just select Express Post in the shopping cart when you place your order.
We use Australia Post Service. However other Express courier services may be used. Tracking will always have a link to the couriers website.
Order Tracking
You will receive an email to track your order when it is shipped from us. Your email will contain a Tracking ID Number and a link so that you can check the delivery status of your order online with Australia Post.
All orders will require signature on delivery. If you will not be home to sign for your order, it will go to a designated Australia Post Retail outlet.
To track your order with Australia Post, click here and enter tracking number.
Changing Your Shipping Address
Your shipping address can be changed as long as your order has not left our warehouse. To change your shipping address, please contact our Customer Service Team as soon as possible via email service@southsideroad.com.au stating your order number and new shipping address.
International Shipping
We only offer International Shipping to New Zealand. Please notes rates are subject to change.
International Standard Shipping (Signature Required): $49.99
International Express Shipping (Signature Required): $69.99
Please email service@southsideroad.com.au for a quote to ship an order outside of Australia & New Zealand.
Public Holidays
We do not ship orders on Victorian Public Holidays.
